.ops-gate{max-width:28rem;margin:var(--vd-base-space-s9) auto;padding:0 var(--gutter);display:grid;gap:var(--vd-base-space-s4)}.ops-gate-title{font-family:var(--sans);font-size:var(--vd-base-font-size-heading);font-weight:600;margin:0}.ops-gate-form{display:grid;gap:var(--vd-base-space-s4)}.ops-gate-status{min-height:1.5rem}.ops-muted{color:var(--vd-semantic-color-text-secondary);margin:0}.ops-problem{color:var(--vd-semantic-color-status-danger);margin:0}[data-patient-shell=operator]{display:flex;flex-direction:column;height:100dvh}[data-patient-shell=operator]>main{flex:1 1 auto;min-height:0;overflow-y:auto}.ops-desk{display:grid;grid-template-columns:minmax(18rem,21.25rem) minmax(0,1fr);grid-template-rows:auto auto auto minmax(0,1fr);grid-template-areas:"top top" "views views" "banner banner" "list detail";height:100%;min-height:0;font-size:var(--vd-base-font-size-compact);background:var(--vd-color-canvas)}.ops-topbar{grid-area:top;display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:var(--vd-base-space-s2) var(--vd-base-space-s4);padding:var(--vd-base-space-s3) var(--vd-base-space-s5);border-bottom:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);background:var(--vd-color-surface)}.ops-topbar-title,.ops-topbar-user{display:flex;align-items:center;gap:var(--vd-base-space-s3)}.ops-brand{font-weight:600;color:var(--vd-semantic-color-text-secondary)}.ops-desk>.ops-banner{grid-area:banner;margin:var(--vd-base-space-s2) var(--vd-base-space-s5) 0}.ops-views{grid-area:views;padding:0 var(--vd-base-space-s5);border-bottom:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);background:var(--vd-color-surface)}.ops-views ul{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:0 var(--vd-base-space-s1)}.ops-views li{flex:0 0 auto}.ops-view{min-height:var(--vd-base-layout-touch-minimum);display:inline-flex;align-items:center;gap:var(--vd-base-space-s2);padding:0 var(--vd-base-space-s3);border:0;border-bottom:2px solid transparent;border-radius:0;background:transparent;color:var(--vd-semantic-color-text-secondary);font:inherit;font-weight:500;cursor:pointer}.ops-view--active,.ops-view:hover{color:var(--vd-semantic-color-text-primary)}.ops-view--active{border-bottom-color:var(--vd-semantic-color-action);font-weight:600}.ops-count{min-width:1.5rem;padding:0 var(--vd-base-space-s2);display:inline-flex;justify-content:center;border-radius:var(--vd-base-radius-pill);background:var(--vd-color-surface-muted);font-size:var(--vd-base-font-size-metadata);font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;color:var(--vd-semantic-color-text-secondary)}.ops-view--active .ops-count{background:var(--vd-semantic-color-action-pressed);color:var(--vd-semantic-color-on-action)}.ops-count--alarm{color:var(--vd-semantic-color-status-danger);font-weight:600}.ops-list{grid-area:list;min-height:0;border-right:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);overflow-y:auto}.ops-list>.ops-banner{margin:var(--vd-base-space-s3)}.ops-group{margin:0}.ops-group-title{margin:0;padding:var(--vd-base-space-s3) var(--vd-base-space-s4) var(--vd-base-space-s1);display:flex;align-items:center;gap:var(--vd-base-space-s2);font-family:var(--sans);font-size:var(--vd-base-font-size-metadata);font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--vd-semantic-color-text-secondary)}.ops-group-title--alert{color:var(--vd-semantic-color-status-danger)}.ops-group-title--alert:before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}.ops-group-count{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;color:var(--vd-semantic-color-text-secondary)}.ops-rows{list-style:none;margin:0;padding:0;display:grid}.ops-row{width:100%;display:grid;gap:var(--vd-base-space-s1);padding:var(--vd-base-space-s3) var(--vd-base-space-s4);min-height:var(--vd-base-layout-touch-preferred);border:0;border-bottom:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);border-radius:0;background:transparent;color:inherit;font:inherit;text-align:left;cursor:pointer}.ops-row:hover{background:var(--vd-color-surface-muted)}.ops-row--selected,.ops-row--selected:hover{background:var(--vd-color-surface);box-shadow:inset 3px 0 0 var(--vd-semantic-color-action)}.ops-row-head{display:inline-flex;gap:var(--vd-base-space-s1) var(--vd-base-space-s2);min-width:0}.ops-row-foot,.ops-row-head{flex-wrap:wrap;align-items:center}.ops-row-foot{display:flex;justify-content:space-between;gap:var(--vd-base-space-s1) var(--vd-base-space-s3)}.ops-row-due{color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.ops-row-due--alert{color:var(--vd-semantic-color-status-danger);font-weight:600}.ops-avatar{width:1.75rem;height:1.75rem;flex:none;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:var(--vd-semantic-color-action-pressed);color:var(--vd-semantic-color-on-action);font-size:var(--vd-base-font-size-metadata);font-weight:700;line-height:1}.ops-avatar--small{width:1.25rem;height:1.25rem}.ops-operator-name{font-weight:500}.ops-topbar .wordmark{font-size:18px}.ops-list .ops-row--skeleton{margin:var(--vd-base-space-s3) var(--vd-base-space-s4)}.ops-row--skeleton{height:4.5rem;background:var(--vd-color-surface-muted);border-radius:var(--vd-base-radius-md)}@media (prefers-reduced-motion:no-preference){.ops-row--skeleton{animation:ops-pulse 1.4s var(--vd-base-motion-ease) infinite}}@keyframes ops-pulse{50%{opacity:.55}}.ops-row-title{font-weight:600}.ops-empty{color:var(--vd-semantic-color-text-secondary);padding:var(--vd-base-space-s5) var(--vd-base-space-s3);margin:0}.ops-chip{display:inline-flex;align-items:center;margin:0;padding:.1rem var(--vd-base-space-s2);border-radius:var(--vd-base-radius-pill);background:var(--vd-color-surface-muted);color:var(--vd-semantic-color-text-body);font-size:var(--vd-base-font-size-metadata);width:fit-content;max-width:100%;overflow-wrap:anywhere}.ops-topbar .ops-chip{white-space:nowrap}.ops-chip--danger{background:var(--vd-semantic-color-status-danger-wash);color:var(--vd-semantic-color-status-danger)}.ops-chip--warning{background:var(--vd-semantic-color-status-warning-wash);color:var(--vd-semantic-color-caution-text)}.ops-chip--info{background:var(--vd-semantic-color-status-info-wash);color:var(--vd-semantic-color-status-info)}.ops-chip--success{background:var(--vd-semantic-color-status-success-wash);color:var(--vd-semantic-color-status-success)}.ops-draft{display:grid;gap:var(--vd-base-space-s2);margin:0;font-size:var(--vd-base-font-size-metadata);color:var(--vd-semantic-color-text-secondary)}.ops-draft-line{display:flex;flex-wrap:wrap;align-items:center;gap:var(--vd-base-space-s3)}.ops-draft[data-state=ok] .ops-draft-line>:first-child{color:var(--vd-semantic-color-status-success)}.ops-draft[data-state=fix] .ops-draft-line>:first-child,.ops-draft[data-state=stale] .ops-draft-line>:first-child{color:var(--vd-semantic-color-caution-text)}.ops-draft[data-state=urgent] .ops-draft-line>:first-child{color:var(--vd-semantic-color-status-danger);font-weight:600}.ops-draft-checks{padding:var(--vd-base-space-s2) var(--vd-base-space-s3);border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);border-radius:var(--vd-base-radius-md);background:var(--vd-color-surface)}.ops-detail{grid-area:detail;min-width:0;min-height:0;overflow:hidden;display:grid}.ops-detail-placeholder{padding:var(--vd-base-space-s8)}.ops-icon{width:1em;height:1em;flex:none}.ops-visually-hidden{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.ops-request{position:relative;display:grid;grid-template-columns:minmax(0,1fr) 20rem;min-height:0}.ops-conversation{display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--vd-color-surface-raised)}.ops-conversation--empty{padding:var(--vd-base-space-s5) var(--vd-base-space-s6);gap:var(--vd-base-space-s3);grid-column:1/-1}.ops-back{display:none;width:var(--vd-base-layout-touch-minimum);height:var(--vd-base-layout-touch-minimum);flex:none;align-items:center;justify-content:center;margin-left:calc(-1 * var(--vd-base-space-s3));border:0;border-radius:50%;background:transparent;color:var(--vd-semantic-color-text-primary);font-size:1.4rem;cursor:pointer}.ops-back:hover{background:var(--vd-color-surface-muted)}.ops-request-header{flex:none;display:grid;gap:var(--vd-base-space-s2);padding:var(--vd-base-space-s4) var(--vd-base-space-s5) var(--vd-base-space-s3);border-bottom:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border)}.ops-request-line{display:flex;flex-wrap:wrap;align-items:center;gap:var(--vd-base-space-s2) var(--vd-base-space-s3)}.ops-request-title{font-family:var(--sans);font-size:var(--vd-base-font-size-title);font-weight:600;line-height:1.2;margin:0;overflow-wrap:anywhere}.ops-request-title:focus{outline:none}.ops-request-title:focus-visible{outline:2px solid var(--vd-semantic-color-focus);outline-offset:4px}.ops-request-meta{display:flex;flex-wrap:wrap;gap:var(--vd-base-space-s1) var(--vd-base-space-s4);margin:0;color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.ops-age--alert{color:var(--vd-semantic-color-status-danger);font-weight:600}.ops-controls{margin-left:auto;display:flex;flex-wrap:wrap;gap:var(--vd-base-space-s2);align-items:center}.ops-controls>*{flex:0 0 auto;max-width:100%}.ops-soft{min-height:2.5rem;display:inline-flex;align-items:center;justify-content:center;gap:var(--vd-base-space-s1);padding:0 var(--vd-base-space-s4);border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border-strong);border-radius:var(--vd-base-radius-pill);background:var(--vd-color-surface);color:var(--vd-semantic-color-text-primary);font:inherit;font-weight:600;cursor:pointer}.ops-soft:hover{background:var(--vd-color-surface-muted)}.ops-soft:disabled{opacity:.55;cursor:not-allowed}.ops-soft[aria-disabled=true]{color:var(--vd-semantic-color-text-subtle)}.ops-soft--strong,.ops-soft--strong:hover{background:var(--vd-semantic-color-text-primary);border-color:var(--vd-semantic-color-text-primary);color:var(--vd-color-surface)}.ops-panel-toggle[data-state=ok]{background:var(--vd-semantic-color-status-success-wash);border-color:transparent;color:var(--vd-semantic-color-status-success)}.ops-panel-toggle[data-state=fix]{background:var(--vd-semantic-color-status-warning-wash);border-color:transparent;color:var(--vd-semantic-color-caution-text)}.ops-inline-field{display:inline-flex;gap:var(--vd-base-space-s1);align-items:center}.ops-owner{min-height:2.5rem;padding-left:var(--vd-base-space-s2);border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border-strong);border-radius:var(--vd-base-radius-pill);background:var(--vd-color-surface)}.ops-owner select{min-height:2.5rem;max-width:100%;font:inherit;font-weight:600;padding:0 var(--vd-base-space-s3) 0 var(--vd-base-space-s1);border:0;border-radius:var(--vd-base-radius-pill);background:transparent;color:var(--vd-semantic-color-text-primary);cursor:pointer}.ops-owner[data-owner=""] select{color:var(--vd-semantic-color-action-pressed);padding-left:var(--vd-base-space-s2)}.ops-actions{display:flex;flex-wrap:wrap;gap:var(--vd-base-space-s2);align-items:center}.ops-actions--end{justify-content:flex-end}.ops-link{border:0;background:none;padding:0;min-height:var(--vd-base-layout-touch-minimum);color:var(--vd-semantic-color-action-pressed);font:inherit;text-decoration:underline;cursor:pointer}.ops-banner{display:flex;flex-wrap:wrap;gap:var(--vd-base-space-s3);align-items:center;padding:var(--vd-base-space-s3) var(--vd-base-space-s4);border-radius:var(--vd-base-radius-md)}.ops-banner--danger{background:var(--vd-semantic-color-status-danger-wash);color:var(--vd-semantic-color-status-danger)}.ops-banner--warning{background:var(--vd-semantic-color-status-warning-wash);color:var(--vd-semantic-color-caution-text)}.ops-conversation>.ops-banner{flex:none;margin:var(--vd-base-space-s3) var(--vd-base-space-s5) 0}.ops-status{color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata)}.ops-status:empty{display:none}.ops-timeline{position:relative;flex:1 1 auto;min-height:0;overflow-y:auto;list-style:none;margin:0;padding:var(--vd-base-space-s5) var(--vd-base-space-s5) var(--vd-base-space-s4);display:flex;flex-direction:column;gap:var(--vd-base-space-s4)}.ops-timeline>li{flex:none}.ops-entry{position:relative;display:grid;align-items:start;grid-template-columns:6.5rem 1.75rem minmax(0,1fr);grid-template-areas:"time marker content";column-gap:var(--vd-base-space-s3)}.ops-entry:before{content:"";position:absolute;width:2px;background:var(--vd-semantic-color-border);left:calc(6.5rem + var(--vd-base-space-s3) + .875rem - 1px);top:1.75rem;bottom:calc(-1 * var(--vd-base-space-s4))}.ops-entry:last-child:before{display:none}.ops-entry-time{grid-area:time;padding-top:.3rem;text-align:right;white-space:nowrap;font-size:var(--vd-base-font-size-metadata);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.ops-entry-marker,.ops-entry-time{color:var(--vd-semantic-color-text-secondary)}.ops-entry-marker{grid-area:marker;position:relative;z-index:1;width:1.75rem;height:1.75rem;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);background:var(--vd-color-surface);font-size:var(--vd-base-font-size-metadata)}.ops-entry[data-kind=reply] .ops-entry-marker{background:var(--vd-semantic-color-action-soft);border-color:transparent;color:var(--vd-semantic-color-action-pressed)}.ops-entry[data-kind=note] .ops-entry-marker{border:var(--vd-base-border-hairline) dashed var(--gold);color:var(--gold-deep)}.ops-entry-content{grid-area:content;min-width:0}.ops-item{max-width:38rem;padding:var(--vd-base-space-s3) var(--vd-base-space-s4);border-radius:var(--vd-base-radius-md);display:grid;gap:var(--vd-base-space-s1)}.ops-item--inbound{background:var(--vd-color-surface);border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border)}.ops-item--reply{background:var(--vd-semantic-color-action-soft)}.ops-item--note{background:var(--vd-color-surface);border:2px dashed var(--gold)}.ops-item--note .ops-item-meta{color:var(--gold-deep)}.ops-item-meta{margin:0;color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata);font-weight:600}.ops-item-body{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.ops-item-foot{margin:0;color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata)}.ops-item .ops-chip{margin-top:var(--vd-base-space-s1)}.ops-event{margin:0;padding-top:.2rem;font-weight:600;color:var(--vd-semantic-color-text-body)}.ops-unanswered{display:flex;align-items:center;gap:var(--vd-base-space-s3);color:var(--vd-semantic-color-action-pressed);font-size:var(--vd-base-font-size-metadata);font-weight:700}.ops-unanswered:after,.ops-unanswered:before{content:"";height:1px;background:var(--vd-semantic-color-action-soft)}.ops-unanswered:before{width:var(--vd-base-space-s4)}.ops-unanswered:after{flex:1 1 auto}.ops-filters{display:flex;flex-wrap:wrap;gap:var(--vd-base-space-s2);padding:var(--vd-base-space-s3) var(--vd-base-space-s5) 0}.ops-filter{min-height:2rem;padding:0 var(--vd-base-space-s3);border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);border-radius:var(--vd-base-radius-pill);background:var(--vd-color-surface);color:var(--vd-semantic-color-text-secondary);font:inherit;font-size:var(--vd-base-font-size-metadata);font-weight:600;cursor:pointer}.ops-filter[aria-selected=true]{background:var(--vd-semantic-color-text-primary);border-color:transparent;color:var(--vd-color-surface)}.ops-summary{color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata)}.ops-record{margin:0;padding-top:.2rem;font-weight:600;color:var(--vd-semantic-color-text-body)}.ops-entry[data-kind=money] .ops-entry-marker{background:var(--vd-semantic-color-status-success-wash);border-color:transparent;color:var(--vd-semantic-color-status-success)}.ops-entry[data-kind=order] .ops-entry-marker{background:var(--vd-semantic-color-status-info-wash);border-color:transparent;color:var(--vd-semantic-color-status-info)}.ops-undated{display:flex;align-items:center;gap:var(--vd-base-space-s3);color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata);font-weight:700}.ops-undated:after,.ops-undated:before{content:"";height:1px;background:var(--vd-semantic-color-border)}.ops-undated:before{width:var(--vd-base-space-s4)}.ops-undated:after{flex:1 1 auto}.ops-composer{flex:none;display:grid;gap:var(--vd-base-space-s3);padding:var(--vd-base-space-s3) var(--vd-base-space-s5) var(--vd-base-space-s4);border-top:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);background:var(--vd-color-canvas)}.ops-composer-head{display:flex;flex-wrap:wrap;align-items:center;gap:var(--vd-base-space-s2) var(--vd-base-space-s3)}.ops-modes{display:inline-flex;gap:2px;padding:2px;border-radius:var(--vd-base-radius-md);background:var(--vd-color-surface-muted)}.ops-mode{min-height:2.25rem;display:inline-flex;align-items:center;gap:var(--vd-base-space-s1);padding:0 var(--vd-base-space-s3);border:0;border-radius:var(--vd-base-radius-sm);background:transparent;color:var(--vd-semantic-color-text-secondary);font:inherit;font-weight:600;cursor:pointer}.ops-mode[aria-selected=true]{background:var(--vd-color-surface);color:var(--vd-semantic-color-text-primary);box-shadow:var(--shadow-sm)}.ops-mode--note[aria-selected=true]{color:var(--gold-deep)}.ops-receipt-note,.ops-recipient{color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata)}.ops-receipt-note{margin:0}.ops-compose-note,.ops-compose-reply{display:grid;gap:var(--vd-base-space-s3)}.ops-field{display:grid;gap:var(--vd-base-space-s1)}.ops-field span{color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata)}.ops-field input,.ops-field select,.ops-field textarea{font:inherit;min-height:var(--vd-base-layout-touch-minimum);padding:var(--vd-base-space-s3) var(--vd-base-space-s4);border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border-strong);border-radius:var(--vd-base-radius-md);background:var(--vd-color-surface);color:inherit}.ops-field textarea{resize:vertical;max-height:40dvh}.ops-compose-note textarea{border:2px dashed var(--gold)}.ops-draft-view{margin:0;padding:var(--vd-base-space-s3) var(--vd-base-space-s4);white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.7;border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border-strong);border-radius:var(--vd-base-radius-md);background:var(--vd-color-surface);max-height:40dvh;overflow-y:auto}.ops-fact{padding:.1em .3em;border-radius:var(--vd-base-radius-xs);background:var(--vd-semantic-color-status-success-wash);color:inherit;box-decoration-break:clone;-webkit-box-decoration-break:clone}.ops-ref{display:inline-flex;align-items:center;justify-content:center;flex:none;min-width:1.15rem;height:1.15rem;padding:0 .25rem;border-radius:var(--vd-base-radius-pill);background:var(--vd-semantic-color-status-success);color:var(--vd-color-surface);font-size:.72rem;font-weight:700;line-height:1;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}sup.ops-ref{margin-left:.3em;vertical-align:.25em}.ops-compose-foot{display:flex;flex-wrap:wrap;align-items:center;gap:var(--vd-base-space-s2) var(--vd-base-space-s4)}.ops-compose-send{margin-left:auto}.ops-compose-rest{margin:0;display:flex;flex-wrap:wrap;align-items:center;gap:var(--vd-base-space-s3)}.ops-compose-rest p{margin:0}.ops-compose-rest--sent{padding:var(--vd-base-space-s3) var(--vd-base-space-s4);border-radius:var(--vd-base-radius-md);background:var(--vd-semantic-color-status-success-wash)}.ops-compose-rest--sent>div{flex:1 1 14rem;min-width:0;display:grid;gap:2px}.ops-compose-rest--sent .ops-muted{font-size:var(--vd-base-font-size-metadata)}.ops-rest-mark{width:2.25rem;height:2.25rem;flex:none;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:var(--vd-color-surface)}.ops-rest-mark,.ops-rest-title{color:var(--vd-semantic-color-status-success)}.ops-rest-title{font-weight:600}.ops-preview{display:grid;gap:var(--vd-base-space-s2)}.ops-preview-title{margin:0;font-weight:600;font-size:var(--vd-base-font-size-small)}.ops-preview-checks{margin:0;display:inline-flex;align-items:center;gap:var(--vd-base-space-s1);color:var(--vd-semantic-color-status-success);font-size:var(--vd-base-font-size-metadata);font-weight:600}.ops-preview-checks[data-state=fix]{color:var(--vd-semantic-color-caution-text)}.ops-preview-meta{margin:0;color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata)}.ops-preview-body{margin:0;padding:var(--vd-base-space-s3) var(--vd-base-space-s4);white-space:pre-wrap;overflow-wrap:anywhere;border-radius:var(--vd-base-radius-md);background:var(--vd-semantic-color-action-soft);max-height:40dvh;overflow-y:auto}.ops-panel{min-height:0;overflow-y:auto;display:flex;flex-direction:column;gap:var(--vd-base-space-s4);padding:var(--vd-base-space-s4);border-left:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);background:var(--vd-color-canvas)}.ops-panel:focus{outline:none}.ops-panel:focus-visible{outline:2px solid var(--vd-semantic-color-focus);outline-offset:-2px}.ops-panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--vd-base-space-s3)}.ops-panel-title{margin:0;font-family:var(--sans);font-size:var(--vd-base-font-size-compact);font-weight:600}.ops-panel-sub{margin:0;font-size:var(--vd-base-font-size-metadata);color:var(--vd-semantic-color-status-success);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.ops-panel-sub[data-state=fix]{color:var(--vd-semantic-color-caution-text)}.ops-panel-close{display:none;width:var(--vd-base-layout-touch-minimum);height:var(--vd-base-layout-touch-minimum);flex:none;align-items:center;justify-content:center;margin:calc(-1 * var(--vd-base-space-s2));border:0;border-radius:50%;background:transparent;color:var(--vd-semantic-color-text-secondary);font-size:1.1rem;cursor:pointer}.ops-panel-close:hover{background:var(--vd-color-surface-muted)}.ops-panel-toggle,.ops-scrim{display:none}.ops-dialog legend{padding:0;margin-bottom:var(--vd-base-space-s1)}.ops-panel-section{display:grid;gap:var(--vd-base-space-s2)}.ops-panel-label{margin:0;font-family:var(--sans);font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--vd-semantic-color-text-secondary)}.ops-panel-label,.ops-panel-note{font-size:var(--vd-base-font-size-metadata)}.ops-sources{list-style:none;margin:0;padding:0;display:grid;gap:var(--vd-base-space-s2)}.ops-source{display:flex;align-items:flex-start;gap:var(--vd-base-space-s3);padding:var(--vd-base-space-s3);border-radius:var(--vd-base-radius-md);border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);background:var(--vd-color-surface)}.ops-source .ops-ref{margin-top:.15rem}.ops-source-text{min-width:0;display:grid;gap:2px}.ops-source-words{font-weight:600;overflow-wrap:anywhere}.ops-checks{display:grid;gap:var(--vd-base-space-s2);padding:var(--vd-base-space-s2) var(--vd-base-space-s3);border-radius:var(--vd-base-radius-md);background:var(--vd-semantic-color-status-success-wash);color:var(--vd-semantic-color-status-success)}.ops-checks[data-state=fix]{background:var(--vd-semantic-color-status-warning-wash);color:var(--vd-semantic-color-caution-text)}.ops-checks-line{display:flex;align-items:center;gap:var(--vd-base-space-s2);font-weight:600}.ops-checks-line .ops-link{margin-left:auto;color:inherit;font-size:var(--vd-base-font-size-metadata)}.ops-draft-checks{list-style:none;margin:0;padding:0 0 var(--vd-base-space-s1);display:grid;gap:var(--vd-base-space-s1);color:var(--vd-semantic-color-text-body);font-size:var(--vd-base-font-size-metadata)}.ops-draft-checks li{display:flex;flex-wrap:wrap;justify-content:space-between;gap:var(--vd-base-space-s2);overflow-wrap:anywhere}.ops-draft-checks li[data-ok=false]>:first-child{color:var(--vd-semantic-color-caution-text);font-weight:600}.ops-panel-foot{margin:auto 0 0;display:flex;align-items:center;gap:var(--vd-base-space-s2);padding:var(--vd-base-space-s3);border-radius:var(--vd-base-radius-md);background:var(--vd-color-surface-muted);color:var(--vd-semantic-color-text-body);font-size:var(--vd-base-font-size-metadata)}.ops-facts{display:grid;gap:var(--vd-base-space-s3);margin:0}.ops-facts>div{display:grid;gap:2px;min-width:0}.ops-facts dt{color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata)}.ops-facts dd{margin:0;min-width:0;overflow-wrap:anywhere}.ops-fact-item{display:block;min-width:0}.ops-fact-value{display:block;font-weight:600}.ops-fact-item+.ops-fact-item{margin-top:var(--vd-base-space-s2)}.ops-provenance{display:block;font-weight:400;overflow-wrap:anywhere;word-break:break-word}.ops-facts-ids,.ops-provenance{font-size:var(--vd-base-font-size-metadata);color:var(--vd-semantic-color-text-secondary)}.ops-dialog{max-width:32rem;width:calc(100% - 2 * var(--gutter));border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);border-radius:var(--vd-base-radius-lg);padding:var(--vd-base-space-s5);background:var(--vd-color-surface);color:inherit}.ops-dialog::backdrop{background:color-mix(in srgb,var(--vd-semantic-color-text-primary) 35%,transparent)}.ops-dialog[open]{display:grid;gap:var(--vd-base-space-s3)}.ops-dialog-title{margin:0;font-family:var(--sans);font-size:var(--vd-base-font-size-title)}.ops-dialog-actions{justify-content:flex-start}.ops-fieldset{border:0;margin:0;padding:0;display:grid;gap:var(--vd-base-space-s1)}.ops-check,.ops-radio{align-items:center;min-height:var(--vd-base-layout-touch-minimum)}.ops-check,.ops-radio,.ops-row-line{display:flex;gap:var(--vd-base-space-s2)}.ops-row-line{flex-wrap:wrap;align-items:baseline;justify-content:space-between}.ops-age{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.ops-age,.ops-row-owner{color:var(--vd-semantic-color-text-secondary);font-size:var(--vd-base-font-size-metadata)}.ops-row-owner{display:inline-flex;align-items:center;gap:var(--vd-base-space-s2)}.ops-menu{position:relative}.ops-menu-list{position:absolute;z-index:5;top:calc(100% + var(--vd-base-space-s1));right:0;min-width:17rem;margin:0;padding:var(--vd-base-space-s1);list-style:none;background:var(--vd-color-surface);border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);border-radius:var(--vd-base-radius-md);box-shadow:var(--vd-base-elevation-medium)}.ops-menu-item{width:100%;min-height:var(--vd-base-layout-touch-minimum);display:grid;gap:2px;text-align:left;align-content:center;padding:var(--vd-base-space-s2) var(--vd-base-space-s3);border:0;border-radius:var(--vd-base-radius-sm);background:transparent;color:inherit;font:inherit;font-weight:600;cursor:pointer}.ops-menu-item:hover{background:var(--vd-color-surface-muted)}.ops-menu-item[aria-checked=true]{color:var(--vd-semantic-color-action-pressed)}.ops-menu-item[aria-disabled=true]{color:var(--vd-semantic-color-text-subtle);cursor:not-allowed}.ops-menu-hint{font-size:var(--vd-base-font-size-metadata);font-weight:400;color:var(--vd-semantic-color-text-secondary)}.ops-more{width:100%;margin-top:var(--vd-base-space-s3);min-height:var(--vd-base-layout-touch-minimum);border:var(--vd-base-border-hairline) solid var(--vd-semantic-color-border);border-radius:var(--vd-base-radius-md);background:var(--vd-color-surface);color:inherit;font:inherit;cursor:pointer}[data-patient-shell=operator] .env-strip{flex:none;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ops-row-preview{color:var(--vd-semantic-color-text-body);font-size:var(--vd-base-font-size-compact);overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.ops-menu-confirm{display:grid;gap:var(--vd-base-space-s2);padding:var(--vd-base-space-s3);width:min(22rem,calc(100vw - 2 * var(--vd-base-space-s4)))}.ops-menu-confirm-title{margin:0;font-weight:600}.ops-menu-confirm .ops-menu-hint{margin:0}@media (max-width:1279px){.ops-request{grid-template-columns:minmax(0,1fr)}.ops-panel-close,.ops-panel-toggle{display:inline-flex}.ops-scrim{display:block;position:absolute;inset:0;z-index:6;border:0;padding:0;cursor:default;background:color-mix(in srgb,var(--vd-semantic-color-text-primary) 20%,transparent)}.ops-panel{position:absolute;z-index:7;top:0;right:0;bottom:0;width:min(22.5rem,100%);box-shadow:var(--shadow-lg);visibility:hidden;transform:translateX(100%)}.ops-request[data-panel-open=true] .ops-panel{visibility:visible;transform:none}}@media (max-width:1279px) and (prefers-reduced-motion:no-preference){.ops-panel{transition:transform .2s var(--vd-base-motion-ease),visibility .2s}}@media (max-width:900px){.ops-desk{grid-template-columns:minmax(0,1fr);grid-template-areas:"top" "views" "banner" "list"}.ops-detail{display:none}.ops-desk--detail{grid-template-areas:"top" "views" "banner" "detail"}.ops-desk--detail .ops-list,.ops-desk--detail .ops-views{display:none}.ops-desk--detail .ops-detail{display:grid}.ops-back{display:inline-flex}.ops-list{border-right:0}.ops-request-line{gap:var(--vd-base-space-s2)}.ops-request-title{flex:1 1 auto;min-width:0}.ops-controls{margin-left:0;flex:1 0 100%;order:3}}@media (max-width:600px){.ops-topbar{padding:var(--vd-base-space-s2) var(--vd-base-space-s4);gap:var(--vd-base-space-s2)}.ops-topbar .wordmark{font-size:16px}.ops-topbar .ops-chip{font-size:var(--vd-base-font-size-metadata)}.ops-topbar-title,.ops-topbar-user{gap:var(--vd-base-space-s2)}.ops-operator-name{display:none}.ops-view,.ops-views{padding:0 var(--vd-base-space-s2)}.ops-list{padding-bottom:calc(var(--vd-base-space-s6) + env(safe-area-inset-bottom))}.ops-request-header{padding:var(--vd-base-space-s2) var(--vd-base-space-s4) var(--vd-base-space-s3)}.ops-owner,.ops-owner select,.ops-soft{min-height:var(--vd-base-layout-touch-minimum)}.ops-timeline{padding:var(--vd-base-space-s4)}.ops-filters{padding:var(--vd-base-space-s3) var(--vd-base-space-s4) 0}.ops-entry{grid-template-columns:1.75rem minmax(0,1fr);grid-template-areas:"marker time" "marker content";row-gap:var(--vd-base-space-s1)}.ops-entry:before{left:calc(.875rem - 1px)}.ops-entry-time{text-align:left;padding-top:.25rem}.ops-event{padding-top:0}.ops-composer{padding:var(--vd-base-space-s3) var(--vd-base-space-s4) calc(var(--vd-base-space-s3) + env(safe-area-inset-bottom))}.ops-compose-send,.ops-recipient{flex:1 1 100%}.ops-actions--end>*{flex:1 1 auto}.ops-menu{position:static}.ops-menu-list{position:fixed;z-index:8;top:auto;left:0;right:0;bottom:0;min-width:0;width:auto;padding:var(--vd-base-space-s3) var(--vd-base-space-s3) calc(var(--vd-base-space-s3) + env(safe-area-inset-bottom));border-radius:var(--vd-base-radius-lg) var(--vd-base-radius-lg) 0 0;box-shadow:0 0 0 100vmax color-mix(in srgb,var(--vd-semantic-color-text-primary) 28%,transparent)}.ops-panel,.ops-scrim{position:fixed}.ops-panel{top:auto;left:0;right:0;bottom:0;width:auto;max-height:82dvh;padding-bottom:calc(var(--vd-base-space-s4) + env(safe-area-inset-bottom));border-left:0;border-radius:var(--vd-base-radius-lg) var(--vd-base-radius-lg) 0 0;transform:translateY(100%)}}@media (max-height:520px){.ops-conversation{overflow-y:auto}.ops-timeline{flex:none;overflow:visible}}